Issue: Toaster Not Heating or Toasting Unevenly

• Check power supply.
• Clean crumb tray.
• Adjust settings.
• Check for jammed lever.
• Inspect heating elements. 

• Step 1: Check Power Supply
  • Ensure the toaster is plugged in securely.
  • Test the outlet by plugging in another device to verify it’s working.
• Step 2: Inspect and Clean Crumb Tray
  • Unplug the toaster, remove the crumb tray, and empty it.
  • Clean the tray and interior of the toaster with a dry brush or cloth.
• Step 3: Adjust Settings
  • Set the browning control to a mid-range setting.
  • Test by toasting a slice of bread.
• Step 4: Check Heating Elements
  • Turn on the toaster and observe if all elements glow evenly.
  • If not, unplug and consider repair or replacement.

Issue: Toaster Lever Won’t Stay Down

• Use thinner bread.
• Clean crumb tray.
• Check magnetic latch.
• Step 1: Inspect Bread and Lever Mechanism
• Ensure bread slices are not too thick.
  • Press down the lever without bread to see if it stays down.
• Step 2: Clean the Lever Mechanism
  • Unplug the toaster and clean the lever mechanism with a small brush to remove crumbs or debris.
• Step 3: Check Magnetic Latch (If Applicable)
  • If the toaster uses a magnetic latch, make sure it’s functioning.
  • If the lever still won’t stay down, the magnet may need to be replaced.

Issue: Toaster Smells Like It’s Burning

• Clean crumb tray.
• Allow new toaster to air out.
• Use lower setting.

• Step 1: Check for Crumbs
  • Empty and clean the crumb tray and interior of the toaster.
• Step 2: Initial Use of a New Toaster
  • If the toaster is new, run it empty on a low setting 2-3 times to burn off any manufacturing residues.
• Step 3: Check for Overheating
  • Unplug the toaster and let it cool down.
  • Reduce the toasting level for the next use.     

If these steps don’t resolve the issues, it may be time to call 0204xxxxxxx for a technician, think of a replacement, especially for older appliances. You can also request a technician on the website.