Issue: Extractor Fan Not Working

• Step 1: Check the Power Supply
  • Ensure the extractor fan is properly connected to the power source.
  • Check the circuit breaker or fuse box to see if any breakers have tripped or fuses have blown.
• Step 2: Test the Wall Outlet (For Plug-in Models)
  • If the fan plugs into an outlet, test the outlet by plugging in another appliance to ensure it’s working.
  • If the outlet is faulty, try another one.
• Step 3: Inspect the Fan Switch
  • Check the control switch on the extractor fan.
  • It should click or feel firm when turned on.
  • If it feels loose or doesn’t work, the switch may be faulty and need replacement.
• Step 4: Inspect the Wiring (For Hardwired Models)
  • If the fan is hardwired, turn off the power at the circuit breaker and inspect the wiring connections.
  • Look for loose or disconnected wires, and reconnect them securely.
• Step 5: Check the Internal Fuse (If Applicable)
  • Some extractor fans have an internal fuse.
  • If accessible, check the fuse and replace it if it’s blown.

Issue: Extractor Fan Not Extracting Properly (Low Suction)

• Step 1: Clean or Replace the Filters
  • Check the grease filters or charcoal filters.
  • If they are clogged with grease or debris, clean them according to the manufacturer’s instructions or replace them if necessary.
• Step 2: Check for Blockages in the Ductwork
  • Inspect the ductwork leading from the extractor fan to the outside of the building.
  • Ensure there are no blockages, such as debris, grease buildup, or bird nests, in the vent or duct.
• Step 3: Inspect the Fan Blades
  • Turn off the power and carefully inspect the fan blades for any buildup of grease or debris.
  • Clean the blades with a mild detergent if they are dirty.
• Step 4: Ensure Proper Installation
  • Verify that the extractor fan is installed correctly according to the manufacturer’s instructions, including the proper length and diameter of the ducting.
• Step 5: Check the Exhaust Vent
  • Ensure the external vent (where the ducting exits the building) is not blocked or stuck closed.
  • Clear any obstructions and ensure the vent operates freely.

Issue: Extractor Fan Making Unusual Noises

• Step 1: Inspect the Fan Blades
  • Turn off the power and inspect the fan blades for any signs of damage, misalignment, or obstructions.
  • Straighten or replace damaged blades if necessary.
• Step 2: Tighten Loose Parts
  • Check the mounting screws, housing, and any other components to ensure they are securely fastened.
  • Tighten any loose parts.
• Step 3: Check for Debris in the Fan Housing
  • Inspect the fan housing for any foreign objects or debris that could be causing noise.
  • Remove any obstructions carefully.
• Step 4: Lubricate the Fan Motor (If Applicable)
  • Some extractor fan motors may require lubrication.
  • Check the manufacturer’s instructions and lubricate the motor if necessary.
• Step 5: Inspect the Ductwork
  • Check the ductwork for any loose connections or sections that might be causing noise due to vibration.
  • Secure any loose sections.

Issue: Extractor Fan Light Not Working

• Step 1: Replace the Light Bulb
  • If the extractor fan has a built-in light that isn’t working, first replace the bulb with a new one of the correct type and wattage.
• Step 2: Check the Light Switch
  • Test the light switch to ensure it’s working correctly.
  • If the switch feels loose or doesn’t function, it may need to be replaced.
• Step 3: Inspect the Wiring
  • Turn off the power and inspect the wiring connections to the light socket.
  • Ensure all wires are securely connected and not damaged.
• Step 4: Check the Light Socket
  • If the bulb and wiring are fine, check the socket itself for any signs of damage or corrosion.
  • If the socket is damaged, it may need to be replaced.
• Step 5: Inspect the Internal Fuse (If Applicable)
  • Some extractor fans have a separate internal fuse for the light.
  • Check and replace the fuse if it’s blown.

Issue: Extractor Fan Turns Off Automatically

• Step 1: Check the Overload Protector
  • Some extractor fans have an overload protector that shuts off the fan if it overheats.
  • Ensure the fan has adequate ventilation and isn’t being used for extended periods without a break.
• Step 2: Inspect the Motor
  • If the fan shuts off and doesn’t restart after cooling, the motor might be faulty or overheating.
  • It may need inspection or replacement by a professional.
• Step 3: Clean the Filters
  • Dirty filters can cause the motor to work harder and potentially overheat.
  • Clean or replace the filters if they’re dirty.
• Step 4: Check the Wiring
  • Inspect the wiring connections for any signs of damage or loose connections, especially near the motor.

Issue: Extractor Fan Not Removing Smoke or Odors Effectively

• Step 1: Clean or Replace the Filters
  • Ensure that the filters are clean and properly maintained.
  • Replace them if they are too dirty or clogged.
• Step 2: Inspect the Ductwork
  • Check the ductwork for any blockages, kinks, or bends that might be restricting airflow.
  • Straighten out any kinks and clear any obstructions.
• Step 3: Check the Exhaust Vent
  • Ensure the exhaust vent is functioning properly and not blocked by debris or stuck in a closed position.
• Step 4: Verify the Fan Speed
  • Ensure that the fan is set to the appropriate speed for the amount of smoke or odors being produced.
  • Increase the speed if necessary.
• Step 5: Ensure Proper Installation
  • Verify that the extractor fan is installed correctly, with proper duct sizing and length.

If these steps don’t resolve the issues, it may be time to call 0204xxxxxxx for a technician, think of a replacement, especially for older appliances. You can also request a technician on the website.