Issue: Fridge Freezer Not Freezing

• Step 1: Check Thermostat Settings
  • Verify that the freezer thermostat is set to the correct temperature (0°F or -18°C).
• Step 2: Inspect and Clean Coils
  • Clean the condenser coils to improve cooling efficiency.
  • Ensure proper airflow around the appliance.
• Step 3: Check Door Seals
  • Inspect the door seals for cracks or gaps and replace if necessary.

Issue: Frost Buildup in Freezer

• Step 1: Ensure Door is Closing Properly
  • Check if the freezer door is closing fully and the seals are in good condition.
• Step 2: Defrost the Freezer
  • Manually defrost the freezer by turning it off, removing contents, and letting the frost melt.
  • Clean and restart.
• Step 3: Avoid Overloading
  • Ensure the freezer is not overloaded, and that airflow around items is not obstructed.

If these steps don’t resolve the issues, it may be time to call 0204xxxxxxx for a technician, think of a replacement, especially for older appliances. You can also request a technician on the website.

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3. Washing Machine

Issue: Washing Machine Not Spinning

• Close lid properly.
• Balance the load.
• Check drainage.
• Reset the motor.

• Step 1: Redistribute the Load
  • Open the washer and redistribute the clothes evenly around the drum.
• Step 2: Check Lid Switch or Door Lock
  • Ensure the lid or door is fully closed and the switch or lock is functioning.
• Step 3: Inspect the Drive Belt
  • Unplug the machine and check the drive belt for wear or breakage.
  • Replace if necessary.

Issue: Washing Machine Not Draining

• Inspect drain hose.
• Clean the filter.
• Check the pump.

• Step 1: Check the Drain Hose
  • Ensure the drain hose is not kinked or clogged.
  • Check for blockages and straighten if necessary.
• Step 2: Clean the Filter
  • Locate and clean the washing machine filter, usually found at the front or bottom of the machine.
• Step 3: Inspect the Pump
  • Listen for unusual sounds from the pump.
  • If the pump is not working or making strange noises, it may need to be replaced.

If these steps don’t resolve the issues, it may be time to call 0204xxxxxxx for a technician, think of a replacement, especially for older appliances. You can also request a technician on the website.