Phone

2045205639

No Excess Fee

Same Day Appointment

24/7 Support

Unlimited Replacements

Spare Parts Included

Range Cooker 

Issue: Range Cooker Not Powering On

  • Step 1: Check the Power Supply
    • Ensure the cooker is properly connected to the power source.
    • Check the circuit breaker or fuse box to see if any breakers have tripped or fuses have blown.
  • Step 2: Inspect the Power Cord
    • Examine the power cord for any visible damage.
    • If the cord is damaged, it may need to be replaced.
  • Step 3: Test the Wall Outlet
    • Plug another appliance into the same outlet to ensure it’s functioning properly.
    • If the outlet is faulty, use a different one.
  • Step 4: Check the Control Knobs
    • Ensure all control knobs are in the “Off” position before attempting to turn the cooker on.

Issue: Oven Not Heating

  • Step 1: Check the Temperature Settings
    • Ensure the oven is set to the correct temperature and mode (bake, broil, etc.).
  • Step 2: Inspect the Heating Element (Electric Ovens)
    • Check the oven’s heating elements (top and bottom) for visible damage such as cracks or breaks.
    • If damaged, they may need replacement.
  • Step 3: Test the Igniter (Gas Ovens)
    • Observe the igniter when you turn the oven on.
    • If it glows weakly or not at all, it may need to be replaced.
  • Step 4: Check the Thermostat
    • Use a multimeter to test the oven thermostat for continuity.
    • Replace it if it’s defective.
  • Step 5: Inspect the Gas Supply (Gas Ovens)
    • Ensure the gas supply valve is open and there are no leaks in the gas line.

Issue: Burners Not Igniting (Gas Range)

  • Step 1: Check for Gas Supply
    • Ensure the gas supply is turned on and there’s no interruption in the service.
  • Step 2: Clean the Burner Heads and Caps
    • Remove the burner caps and heads and clean them thoroughly to remove any food debris or grease that might be blocking the gas flow.
  • Step 3: Inspect the Igniter
    • Observe the igniter while turning the burner knob.
    • If it’s not sparking, it may be faulty and need replacement.
  • Step 4: Realign the Burner Cap
    • Ensure the burner cap is correctly positioned on the burner head.
  • Step 5: Check the Ignition Switch
    • Test the ignition switch with a multimeter.
    • If it’s defective, it will need to be replaced.

Issue: Uneven Cooking in the Oven

  • Step 1: Check the Oven Rack Position
    • Ensure that food is placed on the correct rack position for even cooking.
    • Avoid overcrowding the oven, as this can block airflow.
  • Step 2: Inspect the Heating Elements
    • Check that both the top and bottom heating elements are working correctly (for electric ovens).
  • Step 3: Use an Oven Thermometer
    • Place an oven thermometer inside to check if the actual temperature matches the set temperature.
  • Step 4: Rotate the Food
    • Rotate your baking trays or dishes halfway through cooking to promote even heating.
  • Step 5: Check for Blockages in the Vent
    • Ensure the oven’s vent isn’t blocked by foil, pans, or debris.

Issue: Range Cooker Making Unusual Noises

  • Step 1: Identify the Noise Source
    • Listen carefully to identify whether the noise is coming from the oven, burners, or internal components like the fan or motor.
  • Step 2: Inspect the Fan (If Applicable)
    • Ensure the fan is not obstructed by debris or food particles and that it rotates freely.
  • Step 3: Check the Burner Caps
    • Ensure that the burner caps are properly seated and not loose.
  • Step 4: Tighten Loose Parts
    • Inspect the entire cooker for any loose screws or components, and tighten them as needed.
  • Step 5: Inspect the Igniter
    • If the noise occurs when lighting the burners, the igniter might be faulty or misaligned.

Issue: Oven Door Won’t Close Properly

  • Step 1: Inspect the Door Seal (Gasket)
    • Check the door seal for any cracks, tears, or wear.
    • Replace it if necessary.
  • Step 2: Check the Door Hinges
    • Examine the door hinges for any signs of damage, bending, or loosening.
    • Tighten or replace them if needed.
  • Step 3: Clean the Door Frame
    • Ensure the door frame is free of debris or food particles that might obstruct the door from closing fully.
  • Step 4: Test the Door Latch (If Applicable)
    • If the oven door has a latch, ensure it’s functioning correctly.
    • Replace it if it’s broken.
  • Step 5: Inspect the Oven Racks
    • Ensure that oven racks are not protruding or misaligned, which could prevent the door from closing.

Issue: Range Cooker Smells Like Gas

  • Step 1: Check for Gas Leaks
    • If you smell gas, turn off the gas supply immediately and ventilate the area.
    • Use a soapy water solution to check for bubbles around the connections, which indicate a leak.
  • Step 2: Inspect the Burner Connections
    • Ensure all burner connections are secure and properly aligned.
  • Step 3: Test the Ignition System
    • If the burners aren’t lighting properly, the igniter or gas valve may be faulty and require inspection or replacement.
  • Step 4: Ventilate the Area
    • Open windows and doors to ensure good ventilation, especially if you smell gas while the cooker is in use.
  • Step 5: Contact a Professional
    • If the smell persists after you followed the previous steps, we advise you to call for a professional.

If these steps don’t resolve the issues, it may be time to call 0204xxxxxxx for a technician, think of a replacement, especially for older appliances. You can also request a technician on the website.